Questions, answered before you write.

EU and UK orders arrive in 2 to 4 working days and are free over €120. Worldwide takes 5 to 9 working days. You get a tracking link when the parcel leaves the dye room.

€6 in the EU and UK, €15 worldwide. Taxes for the EU and UK are included in the price you see.

Yes, anything unworn within 30 days. Start a return with your order number and we email a label. Refunds go back to how you paid within 5 working days of the parcel arriving.

Yes. Tell us the size you want when you start the return; if that size is in the same lot we send it the day your parcel reaches us.

Tees and sweats are cut boxy: take your usual size for the fit in the photos, or one down for a closer fit. Knitwear and trousers run true. Every product page and the size guide page have measurements in centimetres and inches.

Very little. Every piece is washed twice after dyeing, so it has already done its shrinking before it reaches you.

Closely. Each lot is dyed separately, so two lots of the same colour can differ a little. The lot number inside the label tells you which bath your piece came from.

Roughly every six weeks. Sign up for Lot letters at the bottom of the page to hear when Lot 15 is dyed.

At 30 °C, inside out, with similar colours, for the first few washes. Dry flat and out of the sun. Knitwear: cold hand wash or the wool cycle.

Choose an amount; we email a card with a code that works on the whole shop and does not expire. It can be used over several orders.

For €6 we fold the order into a square of undyed cotton, tie it with a ribbon from the current lot and add a handwritten card. No prices on the parcel.

No. Dyelot is a made-up label in a design example by Matthew Alberts. The bag and checkout work in your browser only: nothing is paid, sent or stored.